Before the first consultation
What to Prepare Before a First Consultation
A walk through the items a consulting room actually needs on day one, and which of them are easy to forget until the first patient is already seated.
Read the articleQuote requests, standing order changes and questions about fittings or compatible accessories all land with the same team. If you are unsure which channel to use, the details below cover the usual routes.
8174 Daniels River Suite 754
North Henry, GP 9660
Dispatch runs from Johannesburg and Cape Town, so collection is arranged by appointment only.
0537547939
info@yakmedical.com
Send your item list by email and we reply with a written quote, including lead times per province.
Monday to Thursday: 08:00 - 17:00
Friday: 08:00 - 16:00
Saturday: 08:00 - 12:00
Closed on Sundays and public holidays. Orders placed before 13:00 on a working day are processed the same day.
Most practice managers reach the help page with one or two open questions. These reads cover the parts that come up before a quote is sent, from setting up a new consulting room to planning a repeat order.
Three reads, no sales pitch
Before the first consultation
A walk through the items a consulting room actually needs on day one, and which of them are easy to forget until the first patient is already seated.
Read the articleOrdering formats
When a once-off list makes sense, when a monthly standing order saves admin time, and how to line up sizes and fittings before anything ships.
Read the articleCommon questions
Delivery windows across Gauteng, the Western Cape and KwaZulu-Natal, substitutions on glove sizes, and what to include when you send a list for a written quote.
Read the articleStill unsure where to start? The contact page has the email address for quote requests, and the process page explains how an order moves from list to delivery.
Most queries we receive are about matching a size, confirming a fitting, or checking whether an accessory works with equipment you already have. Send those through before you order and we will confirm the details in writing. For anything already in transit, have your order reference ready so we can trace it from the Johannesburg or Cape Town dispatch point.
Send your item list, quantities and province to info@yakmedical.com. Practice managers usually get a written quote back the same working day, with stock availability and the dispatch branch noted.
Sizing questions, compatible accessories and mobility aid fittings are quicker over the phone. Reach the desk on 0537547939 during business hours and we will talk through the measurements before you commit.
If you reorder gloves, syringes, gauze or IV lines on a set cycle, we can put a monthly standing order in place. Email the list once and we will confirm the schedule, quantities and delivery window for your area.
Response times: quote requests and stock checks are answered within one working day. Delivery queries for Gauteng, the Western Cape and KwaZulu-Natal are handled the same day they come in.